Below we've provided answers to our most frequently asked questions. If you need information that is not addressed clearly in our website or in these FAQs, please contact us so that we can provide you with the information that you need to make your stay with us in Puerto Rico an enjoyable one.
If a Hurricane Watch or Hurricane Warning is posted for Puerto Rico during your stay with us, and you decide to depart early, we will refund your Rental Fee on a prorated basis.
If we experience damage to the Property due to a Tropical Storm or Hurricane prior to your arrival, and we need to cancel your reservation, we will refund all deposit payments you have made. We will not be liable to you for any additional charges that you might incur in making changes to your travel plans.