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Coqui's Hideaway Rain Forest Villa
El Yunque Lodging in Rio Grande, Puerto Rico

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Mask Requirement (updated 18 Apr 2022)
😷 Masks are not required, neither indoors (with some execptions) nor outdoors. Masks are recommended in indoor situations where you cannot be certain of the vaccination status of other people
😷 Masks are required inside airports, per Federal/CDC mandates
😷 Masks are required at events/activities where 1000 or more people are gathered, effective 18 Apr 2022
😷 Masks are required indoors in places like hospitals, emergency rooms, nursing homes, medical offices, health centers, clinics, labs, pharmacies, and on public transportation (including taxis and buses). The Department of Health may make masks mandetory in other situations where their use is deemed necessary.
😷 Owners and operators of public and private establishments may, at their discretion, implement health measures that they deem necessary - including requiring the use of masks.
📄 These changes go into effect 10 Mar 2022, per Executive Order EO-2022-019
Restaurants, Bars & other Food Establishments (updated 08 Mar 2022)
👪 The capacity limit has been removed, as has the requirment to check for vaccination card or negative test result
😷 Owners and operators of public and private establishments may, at their discretion, implement health measures that they deem necessary - including requiring the use of masks, and screening for vaccination status or negative test results
📄 These changes go into effect 10 Mar 2022, per Executive Order EO-2022-019
Hotels, Resorts & other Lodging (updated 08 Mar 2022)
👪 The requirment to check for vaccination card or negative test result has been eliminated
😷 Owners and operators of public and private establishments may, at their discretion, implement health measures that they deem necessary - including requiring the use of masks, and screening for vaccination status or negative test results
📄 These changes go into effect 10 Mar 2022, per Executive Order EO-2022-019
Tours & Excursions (updated 08 Mar 2022)
⛵ Tour operators may require proof of vaccination or negative test results to participate. Check with the operator to make sure you have what they require.
Events, Stadiums & Theaters (updated 18 Apr 2022)
👪 The capacity limit has been removed, as has the requirement to wear a mask (if less than 1000 people are gathered)
😷 Masks are required at events/activities where 1000 or more people are gathered, effective 18 Apr 2022
🏟️ All attendees at group activities of 1000 or more people at facilities that encourage crowding — indoor or outdoor — must show proof of vaccination with booster (if eligible), OR negative test (molecular or antigen) results of test administered by an authorized health provider no more than 72 hours prior to arrival at the event. Facilities include theaters, amphitheaters, stadiums, conference and activity centers, and any other place where events are held. Effective 10 Mar 2022, per executive order EO-2022-019 and administrative order OA-2022-533
😷 Owners and operators of public and private establishments may, at their discretion, implement health measures that they deem necessary - including requiring the use of masks, and screening for vaccination status or negative test results
📄 These changes go into effect 10 Mar 2022, per Executive Order EO-2022-019
Cruise Ship Passengers (updated 08 Mar 2022)
🚢 All cruise ship passengers and crew who wish to disembark in Puerto Rico must be fully vaccinated, OR must have a negative molecular or antigen COVID test performed within 48 hours before disembarking in PR. All passengers and crew who test positive, or have been in close contact to someone who has tested positive, will not be permitted to disembark in Puerto Rico, regarless of vaccination status.
Air Travelers Arriving in Puerto Rico (updated 08 Mar 2022)
📄 The requirement to complete the travel declaration has been eliminated for ALL travelers arriving in Puerto Rico
✈️ DOMESTIC TRAVELERS (effective 10 Mar 2022, per EO-2022-019)
• The requirement to present a vaccination card or negative test results has been eliminated for DOMESTIC travelers
✈️ INTERNATIONAL TRAVELERS (effective 06 Dec 2021, per CDC)
• All INTERNATIONAL air passengers, regardless of vaccination status, must show (before boarding flight to the US) a negative COVID-19 test taken no more than 1 day before travel to the US. This applies to all travelers, 2 years old and up, flying from INTERNATIONAL (outside of the US) destinations. Flights between Puerto Rico and the States are domestic flights, so this does not apply to travelers arriving in Puerto Rico from the States.

Frequently Asked Questions

Below we've provided answers to our most frequently asked questions. If you need information that is not addressed clearly in our website or in these FAQs, please contact us so that we can provide you with the information that you need to make your stay with us in Puerto Rico an enjoyable one.

Availability, Rates, Reservations, & Cancellations

Are you open all year?
Yes, we can have guests throughout the year.
On what day your weekly rentals begin and end?
Our weekly rentals are for 7 consecutive nights. We can be flexible to meet your travel schedule.
I've read your cancellation policy, but what if there is a hurricane?
If, prior to your arrival, the NOAA National Hurricane Center posts a Hurricane Watch or Hurricane Warning for Puerto Rico during your scheduled stay and you decide to cancel your trip, all deposit payments will be refunded with no penalty. The National Hurricane Center posts "watches" and "warnings" on their website - http://www.nhc.noaa.gov.

If a Hurricane Watch or Hurricane Warning is posted for Puerto Rico during your stay with us, and you decide to depart early, we will refund your Rental Fee on a prorated basis.

If we experience damage to the Property due to a Tropical Storm or Hurricane prior to your arrival, and we need to cancel your reservation, we will refund all deposit payments you have made. We will not be liable to you for any additional charges that you might incur in making changes to your travel plans.

Arrival, Check-in & Check-out

Can I get an earlier check-in or a later check-out?
An earlier check-in or a later check-out may be possible depending the departure and arrival times of other guests with reservations before or after yours. We need adequate time to clean and prep the unit between guests.
How will I find my way from the airport to Coqui's Hideaway?
After you make your final payment, and before you're due to leave home, we will email you a payment confirmation, which will include specific driving directions from the airport to Coqui's Hideaway.
But won't be coming from the airport. I'll be coming from somewhere else in Puerto Rico. Can you give me directions?
We provide directions from multiple starting points on the island. You tell us where you'll be staying prior to staying with us, and we'll provide directions if we haven't already.

Deposits, Payments, & Security Deposits

How much of a deposit is required to hold my reservation?
50% of the total Rental Fee is required to hold your reservation, due at the time that you sign and return your Vacation Rental Agreement.
When is the final payment due?
The balance of the Rental Fee is due in full 14 days prior to arrival if you are paying with Cash, Credit Card, or Money Order. If you are paying with a Personal Check, then balance of the Rental Fee is due in full 30 days prior to your arrival.
Do you require a Security or Damage Deposit?
In lieu of a security/damage deposit, we will place a "hold" (or "preauthorization") in the amount of $250 on your credit/debit card on the day of your check-in. We will remove the "hold" shortly after your check-out, provided that our home is left tidy, in good order, and with no damage.
What happens if I do damage to the Property that I need to pay for?
If you cause damage (beyond normal wear and tear) to the Property during your stay, we will post a charge to your credit card to cover the cost of the required repairs following your check-out.
What forms of payment do you accept?
We accept credit/debit cards, wire/bank/electronic funds transfers, cash, personal checks and money orders. All funds must be in US Dollars.
I want to wire my payment to you. How do I get your account information?
Let us know at the time you make your booking and we'll provide you with the info that you'll need to complete the electronic funds transfer.
Do you take personal checks?
We accept personal checks provided we receive them at least 30 days prior to your arrival.

Childproofing

Is the house "childproof"?
Though we've tried to plan things with safety in mind, our recommendation is that Coqui's Hideaway is not 100% childproof. We require that small children be supervised by an adult at all times while on the property.

Car Rental & Public Transportation

Do you provide transportation from/to the airport or local attractions?
No. We do not provide any transportation.
Is public transportation available?
The public transportation system outside of the cities is not that good. There are taxis available, but given our location, relying on taxis could prove to be cost-prohibitive.
So should I rent a car?
Absolutely. Puerto Rico is a big island, and the "must-see" attractions are not located in any one, centralized area.
Can I rent a car at the airport?
Yes. All of the national rental chains are represented at the airport. They all offer shuttle service between the airport and their rental counters.

Food Shopping & Stores in the Area

I need to go grocery shopping. Are there food stores nearby?
If you take Route 3 from the airport, you'll pass a number of supermarkets, pharmacies, and other stores. Once you're at Coqui's Hideaway, it's just a short drive to a number of stores, including supermarkets, Walgreens, Kmart, and Sams. You can stop at any of these places to get food, beer, wine, or those little things that you may have forgotten to pack.
I only speak English, not Spanish. Will I have any difficulty in the stores?
Not at all. Many people throughout the island understand English. We have found the people will go out of their way to communicate with you. But, learning a few basic Spanish phrases before your trip will go a long way in interacting with the "locals".